Privacy Policy

Introduction

TM PLAN Inc. and MOT Inc. have established the following privacy policy (hereinafter referred to as "this Policy") regarding users' personal information. We comply with laws and regulations related to personal information and other standards, and strive to protect your valuable personal information.

TM PLAN Inc. operates the rental villa "Moon and Sun", and MOT Inc. conducts meat sales.

In providing our services, we may share personal information between both companies as needed, which is why both companies are defined as personal information handlers in this policy.

Hereafter, TM PLAN Inc. and MOT Inc. may be collectively referred to as "we" or "our company".

Business Information

Personal Information We Collect

The personal information we collect is as follows:

Information collected when customers make accommodation reservations

• Name, address, telephone number, email address, gender information
• Credit card and other information necessary for paying accommodation fees
• Other information necessary for your stay

Information collected when customers use the Nikuyakiya D-29 online shop

• Name, address, telephone number, email address
• Credit card and other information necessary for payment of products
• Other information necessary for purchasing products

Information collected when customers use our website

• IP address, cookie information, device type, browser, language, referring URL, viewing time, etc.
• Information obtained through analytics tools (detailed below)
• Other information necessary for using this website

Purpose of Using Personal Information

We use the collected personal information for the following purposes:

• To provide accommodation-related services
• To ship products
• To conduct research and analysis on the usage of our services
• To inform you about new services, products, and campaigns
• To respond to customer enquiries
• To communicate necessary information related to service provision
• To improve service quality through surveys and feedback

Security Measures

We strive to keep personal information accurate and up-to-date, and to protect it from unauthorised access, alteration, leakage, loss, and damage. We provide training to all employees and officers. We have also established personal information protection regulations and conduct regular inspections of their management in the field.

Providing Personal Data to Third Parties

We may provide personal information to third parties without consent for the purposes listed in "Purpose of Using Personal Information". We will ensure that the information is appropriately managed by the recipients according to our standards.

We may also provide personal information when requested by courts, administrative agencies, or other public institutions based on laws and regulations.

Disclosure and Correction of Personal Data

When requested by an individual to disclose their personal information, we will do so without delay. If you wish to be notified of the purpose of use, or request correction, addition, deletion, or cessation of use of your personal information, please contact us at the following address:

info[at]tuki-taiyou.com

*Please replace [at] with @ when using.

Contact for Consultations and Complaints

For questions, concerns, complaints, or other enquiries regarding our handling of personal information, please contact us through our Contact page.

About Cookies

Cookies are data sent from web servers to web browsers, which help identify users' PCs to enable efficient use of the site. Cookies do not contain information that identifies individuals.

You can disable cookies in your browser settings.

Use of Analytics Tools

This website uses Google Analytics and Microsoft Clarity to anonymously collect traffic data through cookies. You can disable this in your browser settings.

Google Analytics Terms of Service / Google Technologies
Microsoft Clarity Terms of Service / Microsoft Privacy Statement

Establishment and Revision Date of This Policy

Established: 25 January 2024